{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c2466d811c0d4c9f991e29cb521a7fc4\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c2466d811c0d4c9f991e29cb521a7fc4-fc3e9b40dea9b339.gif","duration":96.728,"title":"Requiring an amount settled value to change the status to amount settled","description":"In this video, I discuss a claim that I'm ready to settle, but I've encountered an issue where the amount settled field is empty. When I attempt to update the status to amount settled, I receive a warning indicating that I need to fill out this field first. I can choose to enter the amount manually or use the calculated amount from the Voyager Portal. I encourage everyone to ensure that the amount settled is filled out correctly before proceeding with the status update. Please take note of this process to avoid any delays in settlement."}