{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c2a56d521ab64051b1e26d4d28e78564\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c2a56d521ab64051b1e26d4d28e78564-c34caf26c17a11b8.gif","duration":2896.6,"title":"New Property, Customer Details and Calendar Updates","description":"This Loom shares upcoming software updates and explains the new property and customer details structure. The team describes elevating properties to be more standalone so you can view a property’s full history, including transfers between owners, alongside customer and project history, with edits and transfers handled from a three dot property menu. They also preview customer details updates launching this week, including new activities that surface stored emails and text messages, recent email actions, and customer-level notes with user tagging and notification settings. Finally, they highlight the major calendar facelift, including new appointment types, filters, map availability across views, and the ability to add project appointments and personal tasks directly from the calendar, with broader calendar and customer intake updates planned by end of month."}