{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c2a611d847e74aab9a83e91716ea1d87\" frameborder=\"0\" width=\"3024\" height=\"2268\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2268,"width":3024,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2268,"thumbnail_width":3024,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c2a611d847e74aab9a83e91716ea1d87-c75c4c4203edb948.gif","duration":147.926,"title":"Closing out an order after equipment has been received back","description":"This Loom explains how to close an order, what happens afterward, and why some orders cannot be closed. It shows an order where the item has been returned and, once “Close order” is selected, the order is locked and a scheduled invoice is issued regardless of where you are in the billing cycle. It also notes that if not all items are back, such as when one of two returned items is still on site, closing is prevented. In that case, you can generate a partial invoice for closed out items, while the on site item does not appear."}