{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c2b6514ff88441ad80f693975f5b0e74\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c2b6514ff88441ad80f693975f5b0e74-4fe42cbd44b5841d.gif","duration":172.3992,"title":"Managing Email Preferences for Shipment Notifications","description":"In this video, I walk you through how to set email preferences for shipment notifications and how to update shipments to avoid sending emails to customers if needed. I demonstrate this using a specific shipment, 651770, and explain that shipping notifications will always go to the email associated with the sales order. You can adjust your email settings in the customer settings under the confirmations section, focusing on the shipping confirmation. I also cover the option to disable email notifications entirely or add additional emails for notifications. Please take a moment to review your settings and make any necessary adjustments."}