{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c3005fa19a1648a1b0976c024e7e062c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c3005fa19a1648a1b0976c024e7e062c-00001.gif","duration":553,"title":"Contact Center - Agent App 1"}