{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c34a403774f04921b0f607ddf718f175\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c34a403774f04921b0f607ddf718f175-aea86acda04c0202.gif","duration":199.415,"title":"Understanding MTTR for Better Performance 📊","description":"In this video, I discuss mean time to remediation (MTTR) and how we can improve our performance in this area. Our target MTTR is 7 days, and I highlight the importance of reviewing our active policies to identify those that exceed this target. I suggest adjusting longer policies to bring them closer to our goal, ideally reducing them to 20 or 15 days. If you have any questions, please join us for our upcoming office hours."}