{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c363eb9d4b4640b2a801f05f6c7e96bc\" frameborder=\"0\" width=\"1970\" height=\"1477\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1477,"width":1970,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1477,"thumbnail_width":1970,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c363eb9d4b4640b2a801f05f6c7e96bc-f9d05cfc520fdf69-full.jpg","duration":123.6667,"title":"AI Overview","description":"I walked you through setting up and deploying AI agents in the platform. I showed how to choose the right agent type, then use more actions to manage settings, including the Voice AI tab for inbound and outbound calls, agent logs, and agent list. I covered Conversation AI for chat and SMS conversation management, and Knowledge Base for voice and accent, SOPs, and training your agent’s role. I also noted agent templates and where to view agent and work history. No specific action was requested, beyond completing the setup to finish training."}