{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c3bbab571d5e4c1eb8df62a1e9d355aa\" frameborder=\"0\" width=\"1330\" height=\"997\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":997,"width":1330,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":997,"thumbnail_width":1330,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c3bbab571d5e4c1eb8df62a1e9d355aa-48c81be11deb0b41.gif","duration":155.197,"title":"New PROMS customisation update","description":"Hello everyone! I'm excited to share that we've made some updates to our PROMS surveys that will enhance your experience. You can now customize which surveys you see when adding a case and set certain surveys as defaults for all cases, saving you time and effort. To pre-select your desired surveys, simply click on your profile, go to the PROMS tab, and manage your survey settings. Remember, if no surveys are selected, all templates will still appear with Promise and Patient Satisfaction pre-selected. If you need help updating your PROMS settings, please reach out!"}