{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c3cfc78a8bf74dfc8570a5e7a509b6c4\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c3cfc78a8bf74dfc8570a5e7a509b6c4-1a478c85bde05aa9.gif","duration":200.566667,"title":"Follow Up Tracks Email Replies Without Project Code","description":"This Loom explains how follow up tracks email exchanges after the latest update. It shows how to confirm your external email connection in settings so follow up can send from your mailbox and track replies that stay threaded into a project as long as the mailbox remains connected. It also clarifies that the subject line no longer automatically includes a project ID code because new emails are tracked via background metadata, though old emails with the code are still supported. Finally, it demonstrates how to link existing inbox emails without relying on the subject code, using the inbox list of roughly the latest 20 or 30 messages and optionally scan inbox for stronger matches, including linking on contacts as well as projects."}