{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c3de9178e905455a89d63cbeab78e767\" frameborder=\"0\" width=\"2534\" height=\"1900\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1900,"width":2534,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1900,"thumbnail_width":2534,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c3de9178e905455a89d63cbeab78e767-8c0448251d84dd6e.gif","duration":68.799,"title":"AI Travel Agent Automates Customer Support","description":"This Loom explains how an AI Travel Agent can take over customer support when an agency is closed or relies on an after-hours third-party contact center. It describes using automations to handle client communications like requests to make changes, including documenting research so the travel agency can audit the reasoning at any time. The agent can reply to customers, present options and costs, and complete transactions without a human in the loop. The message emphasizes that it works regardless of outsourced support or lack of 24-7 coverage to reduce OpEx."}