{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c43efcd9c3314bcd9cda3002282d31a5\" frameborder=\"0\" width=\"1718\" height=\"1288\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1288,"width":1718,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1288,"thumbnail_width":1718,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c43efcd9c3314bcd9cda3002282d31a5-5b92866650d501f4.gif","duration":209.755,"title":"Claude Intake Triage Assistant for Nonprofits","description":"This Loom introduces a Kalan-based intake triage assistant for small community service organizations to speed up handling messy free-text requests. It shows how an Apps Script sends submissions to a Cloud API, which returns structured fields like primary need, secondary need, urgency, a neutral summary, and whether a human review is needed. The system flags urgent or sensitive items for staff and does not invent resources, determine eligibility, or contact anyone. An eval harness with 15 test cases improved multi-need coverage from 0% to 90% after switching to a primary plus secondary structure."}