{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c45b7fc2081845ba8cc91d088f64dda0\" frameborder=\"0\" width=\"1818\" height=\"1363\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1363,"width":1818,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1363,"thumbnail_width":1818,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c45b7fc2081845ba8cc91d088f64dda0-c1d6c6d831cf06ec.gif","duration":61.896,"title":"How to Get Help in RAM Portal","description":"This Loom explains how to get help inside the updated RAM Tracking Portal. Viewers can use the Get Help and question mark buttons, which open the Help tab. The Help tab supports keyword searches to quickly find videos and articles, such as those for specific features like Root Replay. If a help article does not solve the issue, viewers can send a message through the system for further assistance."}