{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c49e376359f644fe8af75dd14c35c575\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c49e376359f644fe8af75dd14c35c575-479e440334c7222a.gif","duration":491.413,"title":"How to Test Your Voice AI Agent","description":"This Loom explains how to test an AI voice agent before routing real calls. In the agent’s settings test panel, users can start web calls from a browser or run phone call tests that charge real phone call fees after connecting a phone number. During live testing, the viewer should check the agent’s naturalness, whether it stays on prompt and takes configured actions, and how it handles interruptions and long pauses. After calls, transcripts, recordings, summaries, and ratings are saved to call history, with testing limited to 20 minutes per day (including both web and phone calls). A prompt optimizer can run test calls for improved prompts but costs extra beyond the free 20 minutes."}