{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c52db587dd024825a5757c2756172359\" frameborder=\"0\" width=\"1734\" height=\"1300\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1300,"width":1734,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1300,"thumbnail_width":1734,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c52db587dd024825a5757c2756172359-8538cae8672213df.gif","duration":285.03,"title":"Introducing the New Contacts Tab Feature in Shilo","description":"Hey everyone, in this video, I'm excited to officially unveil our new Contacts tab feature, which syncs directly with your CRM's contact records. This allows us to track average star ratings of conversations with clients, giving us valuable insights into client sentiment and overall satisfaction. I encourage you to explore the ability to build filters and create saved searches to better manage your active clients. As we continue to enhance this feature, your feedback will be crucial, so please let us know your thoughts!"}