{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c540c50d7e004f089bc0cd3e522c01da\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c540c50d7e004f089bc0cd3e522c01da-1720502115257.gif","duration":137.76,"title":"Merging Customer Profiles","description":"In this video, I demonstrate the process of merging customer profiles in Zendesk, focusing on resolving duplicate profiles for the same customer. By following the steps outlined, you can efficiently consolidate multiple email addresses and ensure data accuracy. Take note of the careful confirmation required as merging is a permanent action. Watch to streamline your customer data management!"}