{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c5d6a04da4214e3689b38d0e5d211e25\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c5d6a04da4214e3689b38d0e5d211e25-full-1688030217303.jpg","duration":216.661,"title":"SaasRock KB Introduction - Knowledge Base Starter Kit","description":" Hey everyone, in this Loom video, I'll be introducing Salesforce KB, an open source project for creating knowledge bases. With Salesforce KB, you can easily write articles using a user-friendly interface and benefit from AI-powered suggestions. In this demo, I'll show you how to create a knowledge base, set up categories, and write articles. I'll also demonstrate how to customize the layout, add links, and optimize SEO. By the end of this video, you'll have a clear understanding of how to use Salesforce KB to build and manage your knowledge base effectively. No action is required from you, this is purely for informational purposes. Let's get started!"}