{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c6acdabf188c423e97a5f7ccec3e5694\" frameborder=\"0\" width=\"1864\" height=\"1398\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1398,"width":1864,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1398,"thumbnail_width":1864,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c6acdabf188c423e97a5f7ccec3e5694-4c6df9b5363a1549.gif","duration":801.161,"title":"Issuing Direct Debit Mandates &amp; What Customers See","description":"In this Loom, I walk you through how to issue direct debit mandates in Adfin and what your customers will see. You can send a mandate directly from the console with the Send Direct Debit Mandate button, or automatically by raising an AutoCollect invoice in QuickBooks or Xero using the Adfin auto collect branding theme. After sending, the customer signs via a link, and the invoice stays waiting for signature until they confirm. A signed mandate can take up to 3 days to activate, and the first collection earliest is 8 working days, reducing to 2 working days once active with enough lead time. Action requested, sign the mandate using the email link when you receive it."}