{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c6c217944ee84a76aa24630aa9d5ed56\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c6c217944ee84a76aa24630aa9d5ed56-b4bd9146f8ab2d86.gif","duration":197.909,"title":"Introducing Webchat in Lead Truffle [BETA]","description":"In this video, I introduced our new web chat feature, currently in beta as of February 2026, which is designed to enhance lead capture and follow-up processes. The widget allows us to collect essential information like name, email, and phone number, ensuring that no leads are lost if they drop off during the chat. I demonstrated how the chat functions similarly to our SMS service and how it can facilitate appointment bookings directly through the interface. I encourage you to explore this new tool and consider how it can be integrated into your workflow. Please feel free to reach out with any questions or feedback!"}