{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c7cbfad694bd470d903289922dfcfe41\" frameborder=\"0\" width=\"1583\" height=\"1187\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1187,"width":1583,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1187,"thumbnail_width":1583,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c7cbfad694bd470d903289922dfcfe41-50427df2ba9732d1.gif","duration":146.007,"title":"New Shilo Models! (Customer Service and Recruiting) 🚀","description":"Hey team! I'm thrilled to announce the launch of two new models - customer service and recruiting - alongside our existing sales model. Admins can now customize which model to use for individual agents based on their roles, ensuring tailored coaching and grading. Additionally, we can assign specific models to different stages in our CRM, optimizing our interactions with clients. Don't forget to check the notes for detailed model definitions!"}