{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c8aaa843e8a84c63a5ae0aed4c51ddbb\" frameborder=\"0\" width=\"986\" height=\"739\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":739,"width":986,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":739,"thumbnail_width":986,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c8aaa843e8a84c63a5ae0aed4c51ddbb-feb0d547e745f1f5.gif","duration":166.676,"title":"How to Cancel or Reschedule Your Amenity Booking","description":"Hi everyone, in this video, I walk you through the process of canceling or rescheduling a booking for our amenities. First, we navigate to the amenities page and then to 'my bookings' to view any upcoming reservations. From there, you can easily click on the details of your booking to find the cancel or reschedule buttons. If you choose to reschedule, you’ll be able to select a new time slot before confirming your changes. Please make sure to follow these steps if you need to adjust your bookings!"}