{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c8e6a3a4e11f44c384834bae44b6271e\" frameborder=\"0\" width=\"4096\" height=\"3072\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":3072,"width":4096,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":3072,"thumbnail_width":4096,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c8e6a3a4e11f44c384834bae44b6271e-9e317693858465c3.gif","duration":221.5913,"title":"7.1 Using service schedules and reminders","description":"In this video, I walk you through the service schedule page of Mechanic Desk, highlighting how to track vehicle service dates and send reminders to customers. I explain the difference between the overdue services and upcoming services tabs, and emphasize the importance of entering next service dates for vehicles to appear in these tabs. Additionally, I cover how to filter vehicles and send service reminders, including editing the default message templates in the settings. I encourage you to explore the automations page for automatic reminder options. Please make sure to utilize these features to enhance our service efficiency."}