{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c8ee7ce7866f4326ac9d6f188af2f432\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c8ee7ce7866f4326ac9d6f188af2f432-f83e245bbaf28529.gif","duration":130.672,"title":"EnquiroAI — Every enquiry, instantly understood","description":"This Loom demonstrates how Inquirer AI classifies and responds to contact-form inquiries automatically using GPT-4.0. It explains a three step flow where submissions are analyzed for intent and urgency, the right team is alerted, and customers receive personalized replies in seconds, as shown with a sales inquiry that had medium urgency and high confidence. It then shows a complaint example with high urgency, where AI drafts a response but holds it for human approval via email to the team. The Loom also notes that customers receive a weekly report with inquiry volume, satisfaction scores, and AI content."}