{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c9f8b0d4118b4fba89bddce6ad853d07\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c9f8b0d4118b4fba89bddce6ad853d07-8f40adc09f127978.gif","duration":265.81,"title":"Conversations-Best Practices for Customer Texts-March 2025","description":"In this video, I share essential best practices for using our Conversations system to enhance communication with customers. It's crucial that all salespeople transition their texting to the store system and respond promptly to customer inquiries. I emphasize the importance of consistency, professionalism, and proofreading messages before sending. Additionally, I encourage using tools like ChatGPT for those who may need help with writing. Please make sure to implement these practices to improve our customer interactions!"}