{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ca719f03b2464439a9f0c36740a9dbcb\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ca719f03b2464439a9f0c36740a9dbcb-8cb078d532eb065b.gif","duration":481.047,"title":"Exciting Updates to Webware Support! 🚀","description":"Hey everyone, Cory here! I'm thrilled to share our revamped customer support strategy based on your feedback. We've introduced a new Intercom widget for easier access to support, including AI assistance and the ability to create tickets for requests. I encourage you to start using the new features, especially the recording option for website change requests. Your input is invaluable, so let us know how we can help!"}