{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/caad1de6d1c34d4a826cc487550caf96\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/caad1de6d1c34d4a826cc487550caf96-12c022612e618910.gif","duration":180.6403,"title":"Handling Ghosting Shoppers and Shop Declines 🚫","description":"In this quick video, I discuss my experience with two shoppers who have ghosted me after I sent them an overdue text this morning. It's now 4 o'clock, and since neither has responded, I've decided to mark them as \"do not hire\" and decline their surveys. I emphasize that ghosting is unacceptable, especially for new shoppers, as it hinders our ability to get things done. I also plan to reassign the shops to other opportunities with a due date of November 15th. Please be aware of the importance of communication and accountability in our work."}