{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cb0218a71fe34985bcdc09a3d8aa43b6\" frameborder=\"0\" width=\"1186\" height=\"889\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":889,"width":1186,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":889,"thumbnail_width":1186,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cb0218a71fe34985bcdc09a3d8aa43b6-00001.gif","duration":34.08,"title":"Changing your details in customer portal","description":"Updating basic information like your email, phone number and address directly in your portal is a breeze.\n\nSend us an email if you need to update your account name or your portal login details. Those are managed separately in the system."}