{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cb5e9c2b3da2468f8e2664f20be9b915\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cb5e9c2b3da2468f8e2664f20be9b915-211d3a913618b585.gif","duration":191.001,"title":"Delete Later - Customer Email Update and Vault Issue ","description":"Hey Griffin, I wanted to discuss a situation with our customer, Randall Meji. After merging his email accounts, he faced issues with his vault membership renewing under the old email, which caused access problems. I’ve removed the no access vault tag, and I believe his account should be functioning now. However, I need your insight on whether the vault membership will renew correctly under his new email next year."}