{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cb6db8b63c6846eaac2d5c0c80f1aae7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cb6db8b63c6846eaac2d5c0c80f1aae7-b5acc31c731c6e7b.gif","duration":132.666667,"title":"Managing Cancellation Fees and Adjustments for Reservations 💼","description":"In this video, I walk you through how to manage cancellation fees for reservations. We review the process of navigating to the reservations page, selecting canceled reservations, and adding adjustments for cancellation revenue. I explain how to allocate the cancellation fee revenue between the property manager and the owner, including scenarios where adjustments may be necessary. If you need to remove fees or adjust the amounts allocated, I demonstrate how to do that effectively. Please ensure you follow these steps when handling cancellations to maintain accurate records."}