{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cb715742ebac413ba1e2324fb255473d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cb715742ebac413ba1e2324fb255473d-09260a3e0f98aaa6.gif","duration":139.222,"title":"Ensuring Guest Quality and Property Protection Strategies","description":"In this video, I discuss how we vet the quality of our guests and protect our property. We require a £200 security deposit to cover minor damages, and for major damages, we have insurance up to £100,000, which I've only had to claim once in six years. We also conduct quarterly or biannual property inspections to maintain quality. Importantly, 30% of our bookings come from returning guests, who tend to take better care of the property. Please let me know if you have any questions or need further clarification on these processes."}