{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cb9ff39684704abb849f8e404e220d69\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cb9ff39684704abb849f8e404e220d69-8ff5270149e54d81.gif","duration":61.0522,"title":"Outreach Directors - What if one person registered twice?","description":"In this video, I address a common issue you might encounter when logging in to communicate with your group or take attendance—seeing a participant listed twice. This usually happens when someone registers again after forgetting their initial registration. There's no need to worry about this; you can either edit one of the records to mark it as inactive or simply ignore it. My main point is to reassure you that this is a normal occurrence and doesn’t require any immediate action."}