{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cbc74ed3637d4bbf94081cf6c51dd05e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cbc74ed3637d4bbf94081cf6c51dd05e-329448b8aea441ae.gif","duration":30.214,"title":"Close a request","description":"This Loom explains how to close a request in the system. It instructs viewers to click the request they want to close, go to action, and press close request. Once the request is closed, it will disappear from the active request tab and move to the close tab. It also recommends changing the status to complete beforehand or submitting before closing."}