{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cbd35274a859416ab276d6e6f1874c10\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cbd35274a859416ab276d6e6f1874c10-453d3dd40a61399b.gif","duration":196.533333,"title":"Temporary Licenses","description":"In this video, I explain the process and importance of temporary licenses for pet owners who may not have all the necessary documentation at the time of purchase or renewal. Temporary licenses, marked by a purple banner, allow pets to remain compliant for a limited period, typically expiring within 30 to 90 days. It's crucial for pet owners to understand that these licenses will only convert to full licenses once the required documentation is submitted and approved. I encourage everyone to provide clear deadlines and assist pet owners in uploading their documents, and to direct them to our customer care team if they encounter any issues. Please ensure you communicate these details effectively to avoid any confusion."}