{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cc3573e4035d47a884f823405fdc2c9e\" frameborder=\"0\" width=\"1820\" height=\"1365\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1365,"width":1820,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1365,"thumbnail_width":1820,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cc3573e4035d47a884f823405fdc2c9e-5545dd3cd1399504.gif","duration":142.068,"title":"Setting Up Quick Dials on the System Level","description":"In this video, I provide a quick introduction to setting up QuickDials as an LSC administrator. I walk you through the process of enabling QuickDials in the Configuration tab and setting up language pairs, typically starting with English. It's important to note that if you want to select AI Interpreter, you'll need to uncheck Video and Audio options first. Additionally, keep in mind that any quick dials set up with request service type will only be available to users dialing in over IVR, not through the mobile app. I encourage you to set up as many quick dials as you need for your users."}