{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cc39a523c5ba47fe8a0014e7bb32c414\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cc39a523c5ba47fe8a0014e7bb32c414-785fe1ac3bfef6ba.gif","duration":144.1,"title":"Assigning a Technician to a Service Request"}