{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ccc6dc293a6f4677805bd413d9a4bd35\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ccc6dc293a6f4677805bd413d9a4bd35-856d43f653418af2.gif","duration":292.769,"title":"Order Flow - Support Article","description":"In this video, I walk you through the various roles in Shed Suite, specifically focusing on office admins, drivers, dealers, and dealer users, to clarify their specific functionalities. I explain the order flow for a new build customer order, starting from the dealer user creating a quote to the office admin processing the order and final payment. It's crucial to understand that all quoting and sales occur within the dealer user role, and once the order is processed, it moves to the shop for building and then to the driver for delivery. I encourage you to familiarize yourself with these roles to streamline our operations and reduce confusion. Please make sure to follow the outlined steps to ensure a smooth order process."}