{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cccce77eda34411ea0b7206053c9fa99\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cccce77eda34411ea0b7206053c9fa99-9badf9140c25c902-full.jpg","duration":218.507,"title":"Configuring Your Web Chat Widget for Customer Engagement 💬","description":"In this video, I walk you through the process of configuring our web chat widget for your website, which allows customers to send messages directly to your Ikeono account. We cover various customization options, including button type, colors, placement, and the ability to showcase Google reviews and set automated responses. I also explain how to track engagement through Google Analytics and set up email notifications for team members. Once you've made your configurations, you can easily copy the code or download it as a JS file for installation. Please make sure to follow these steps to enhance customer interaction on your site!"}