{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ccf994cb318847059636cdd19ad53ba6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ccf994cb318847059636cdd19ad53ba6-1702300318862.gif","duration":125.049,"title":"How to Refund and Cancel Reserved Amenities","description":"In this video, I will guide you through the process of refunding and canceling reserved amenities. I will show you how to access the necessary screen, navigate through the options, and make the appropriate selections. I will also explain the difference between canceling with or without a refund and provide instructions for handling partial refunds or additional charges. By the end of this video, you will have a clear understanding of how to manage refunds for paid amenities."}