{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ce0b9e0e311a4eec895b3194cc1e3bca\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ce0b9e0e311a4eec895b3194cc1e3bca-7cb4a2ce488fbcc4.gif","duration":93.6,"title":"How to Manage Membership Subscriptions","description":"This Loom explains how to manage membership subscriptions in the Payments area. You go to Payments, then click Subscriptions to view all subscriptions, including customer name, the membership program source name, and the creation time, and you can search and filter by payment status such as academic or overdue or canceled. By selecting the three dots on the right, you can view subscription details and see previous payments. The main actions are canceling the subscription to stop recurring payments and sharing a payment update link to let the customer update credit card information and expiration dates."}