{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ce27ead55c0745fc83583241c34e1eec\" frameborder=\"0\" width=\"1738\" height=\"1303\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1303,"width":1738,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1303,"thumbnail_width":1738,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ce27ead55c0745fc83583241c34e1eec-a24999c1913086ca.gif","duration":312.2248,"title":"CONNECT Working with Complaints"}