{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ce294ce9ac58494ebfdc9fbbc803af78\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ce294ce9ac58494ebfdc9fbbc803af78-edb39627f55d5fe9-full.jpg","duration":424.063,"title":"How we design and launch your ads, custom build your CRM and connect your member software","description":"This Loom explains how gym owners can improve lead capture and retention by adding an integrated CRM and automated workflows to their existing member management software. The author argues that current setups often route forms to email or Gmail, collect excessive fields like phone number and personal details, and create friction before checkout, then notes the solution uses simple landing pages, lightweight forms, and Stripe checkout with Apple Pay and Google Pay. After purchase, automated SMS sends a link to MindBody, Wattify, or GymMaster so members can create profiles and book classes. The CRM also centralizes conversations, integrates member data for reports like cancels and revenue, and provides dashboards including a retention board to track conversion from intro offers and whether members engage in their first six weeks."}