{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ce668729961645c7be978c9563bee0e2\" frameborder=\"0\" width=\"1724\" height=\"1293\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1293,"width":1724,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1293,"thumbnail_width":1724,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ce668729961645c7be978c9563bee0e2-e93c7246dfe71ca2.gif","duration":351.842,"title":"Update Contact Node Intro v2","description":"In this video, I introduce the Update Contact node in Journey Builder, allowing for easy customization of customer profiles based on real-time events or agent activities. I showcase three use cases demonstrating how to leverage this node for contact center orchestration, including updating contact attributes post-event to enhance personalized interactions. No action requested from viewers."}