{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cf366af4514e4a20a35db00236886f79\" frameborder=\"0\" width=\"1498\" height=\"1123\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1123,"width":1498,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1123,"thumbnail_width":1498,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cf366af4514e4a20a35db00236886f79-fa7bac307e97a9ba.gif","duration":94.398,"title":"How to Prompt Residents to Pay","description":"This Loom shows how to prompt a resident to make a payment or collect it from an office. It guides viewers to the Accounts page, filter or select the resident David Brown, and then use the Collect button. The example notes David still owes $8,800 for the month. After selecting David still is, viewers choose either Send to Pay to send a reminder email and receipt to the payer and resident, or Collect Pay Now when the resident is in the office and payment can be collected immediately."}