{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cf826d0b1aad41d4be4b0241f7b28b9e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cf826d0b1aad41d4be4b0241f7b28b9e-bace848e9391fce0.gif","duration":219.75,"title":"Adding Contact (Non-Customer)","description":"In this video, I walk you through how to manually add a contact into your Proline account, specifically for contacts that are not customers. I demonstrate the process using both the mobile app and the web version, highlighting how to input essential information like name, phone number, and email. I also explain how to select the appropriate contact type and manage consent options for communication preferences. Once saved, you can edit the contact information at any time and view associated activity. Please ensure you follow these steps carefully to keep your contacts organized."}