{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/cfcaa6a505d24f969ad159a1b6979149\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/cfcaa6a505d24f969ad159a1b6979149-4a9581146f6e2ec5.gif","duration":85.7043,"title":"How to Manage Duplicate or Unwanted Customers in TCS","description":"In this video, I explain how to handle customers that you may want to remove from your service list, particularly duplicates or those you no longer wish to service. Currently, TCS does not have a delete option due to data integrity concerns, such as existing payments or connections. Instead, I recommend adding \"do not service\" or \"duplicate\" to the last name of these customers for clarity. This way, when you export your customer list, you can easily identify them. Please make sure to implement this practice to keep your records organized."}