{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d01fd1fcecda41a8a05be18b775ecd08\" frameborder=\"0\" width=\"1256\" height=\"942\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":942,"width":1256,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":942,"thumbnail_width":1256,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d01fd1fcecda41a8a05be18b775ecd08-f609fe4ea30051c9.gif","duration":76.267,"title":"How to Adjust Gift Card Balances Effectively","description":"In this video, I walk you through the process of correcting errors or applying manual balance adjustments to gift cards. To do this, you can search by phone number, barcode, or other filters. Once you find the gift card, hover over its name and select 'Open,' then click on 'Modify Balance' in the top right corner. You’ll need to enter a positive number to add funds or a negative number to subtract them, and don’t forget to include a reason for the adjustment, as this will be sent to the recipient via text. Please make sure to follow these steps carefully to ensure accurate adjustments."}