{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d1702d3ffa734e0fa1b1a0b8d97e2453\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d1702d3ffa734e0fa1b1a0b8d97e2453-00001.gif","duration":243.7,"title":"Quick Win: Why isn't my purchase option applying?","description":"In this video, I explain what happens when a purchase option does not apply to a booked appointment. I walk through a specific example and show how to edit the purchase option to make it work. I also discuss the option of selling a new pass or honoring an existing pass for the appointment. Watch this video to learn how to handle purchase options and appointments effectively."}