{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d195e555329a4bfcbfc810289512d15b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d195e555329a4bfcbfc810289512d15b-4dd62e3ea8c3c2a6.gif","duration":806.6,"title":"Opsgenie Migration Office Hours: 9th December 2025 Edition","description":"Hello everyone, in this office hours session, we discussed the migration process from OpsGenie to Jira Service Management (JSM) and Compass. I walked you through the stages of migration, including billing approval and the necessary steps to prepare for the migration. We also highlighted the importance of having the right permissions for users initiating the migration and the option to create trial instances for testing. If you have any questions, please feel free to reach out, and I will be sharing the recording in our community channel shortly. Thank you for joining!"}