{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d2eb92bb6e754721b3b4dd495056d942\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d2eb92bb6e754721b3b4dd495056d942-f4ea8f3b377ceace.gif","duration":720.663,"title":"Navigating Acquia Guest Messaging Features","description":"In this video, I walk you through the Acquia guest messaging platform, highlighting how to manage communications with guests across various channels like SMS, email, and WhatsApp. I demonstrate how to initiate chats, categorize messages by reservation type, and utilize AI features for crafting responses. I also emphasize the importance of ensuring messages are sent to the correct reservations and show how to schedule messages for future delivery. Please pay attention to the templates and macros available for efficient communication. Let me know if you have any questions or need further clarification on any features!"}