{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d319159fa8384dff82ae57069a11826f\" frameborder=\"0\" width=\"1844\" height=\"1383\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1383,"width":1844,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1383,"thumbnail_width":1844,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d319159fa8384dff82ae57069a11826f-4363eff5d7b8b0fb.gif","duration":155.866,"title":"How to Create a Technician - Part 2","description":"This Loom explains how to configure a technician’s Commissions and Permissions settings before saving. It covers setting commission percentages for sales and services, using Update Future Work Orders to apply them, and overriding commission rates for specific services when needed. In the Permissions tab, it recommends checking the Technician Role to grant access to the mobile app, calendar, tasks, estimates, work orders, and the work pool, noting that if you use Centricon technicians must have this role. It then reviews mobile-specific permissions such as access to customer information and rescheduling, plus options for editing device details and controlling whether users can view addresses or have online access."}