{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d33a548602204432a5cec59f69a783b6\" frameborder=\"0\" width=\"1882\" height=\"1411\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1411,"width":1882,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1411,"thumbnail_width":1882,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d33a548602204432a5cec59f69a783b6-b1ffb7ae7fc30612.gif","duration":355.549,"title":"Appointment Confirmation and Reminder Flow","description":"In this video, I walk you through the appointment confirmation and reminder flow that we've set up. We start with a trigger when a customer books an appointment, followed by a series of messages designed to engage them before the meeting. I highlight the importance of timing and the use of personalized messages to encourage replies. Please take a look at the flow and let me know if you have any questions or feedback!"}